Privacy Policy
Last updated: April 4, 2026
1. Information We Collect
We collect information you provide when placing an order, including your name, email address, and details about the song recipient and occasion you share during your conversation with Bert, your AI song guide. Payment information is processed securely by Stripe and is not stored by Song2U™.
2. How We Use Your Information
We use your information to create and deliver your custom song, process payments, communicate with you about your order, and improve Song2U™. We do not sell your personal information.
3. Information Sharing
We share your information only as needed to provide the service: with Stripe (payment processing), SendGrid (email delivery), and trusted service providers involved in generating and delivering your song.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
5. Cookies
Our website uses cookies to maintain your session and improve your experience. You can disable cookies in your browser settings, though some features may not function properly.
6. Third-Party Services
Our service integrates with third-party providers, including Stripe (payment processing), SendGrid (email delivery), and AI service providers used to power Bert, your AI song guide. Each provider maintains its own privacy policy governing data use.
7. Age Requirements
Song2U™ may be used by individuals under 18 with the involvement of a parent or guardian. Payment must be made by an adult (18+) cardholder.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of Song2U™ indicates acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at [email protected].